Customer Support
Have a question or need assistance? Our customer support team is available on business days from 9:00 AM to 5:00 PM. You can reach us by phone, email at contact@mepmu.com, or via WhatsApp — choose the most convenient option for you.
General helpline:
Urgent support (available until 8:00 PM):
English-speaking support:
Weekend contact:
WhatsApp: +15553045043
Technical Support
For technical, service, or device-related matters, please contact our technical department. Our service team provides assistance with diagnostics, repairs, and warranty claims.
Orders and Payments
For inquiries related to orders, payments, or product complaints (excluding devices), please contact our orders department.